Q

Shipping and freight
forwarding glossary

Term	Definition
Quality Assurance	Quality assurance, known as quality control, is a set of activities to ensure that a product or service meets the customer’s expected quality standards. It can also be described as a process or set of methods used to measure and verify the quality of a product or service.
Quality Seals	Quality seals are voluntary certifications a company can receive to show that it meets specific standards. Quality seals can be awarded by third-party organizations or the company itself.
Quick Response	Quick response in logistics is a method that enables retailers or manufacturers to share their inventory needs almost in real-time. Quick response helps companies to boost their supply chain management efficiency and reduce operational expenses.